08-09 May, 2008 - Kuala Lumpur, MALAYSIA
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09:00
DEFINING THE CHARACTERISTICS OF EFFECTIVE FACILITATION
10:30
Coffee Break
10:45
DEFINING THE CHARACTERISTICS OF EFFECTIVE FACILITATION (CONT)
13:00
Lunch & Zohor
14:00
THE DYNAMICS OF THE GROUP
15:30
Tea Break
15:45
PLANNING AND STRUCTURING FACILITATION
17:00
End of Day One
09:00
COMMUNICATION SKILLS FOR FACILITATORS
10:30
Coffee Break
10:45
COMMUNICATION SKILLS FOR FACILITATORS (CONT)
13:00
Lunch & Zohor
14:00
MANAGING CONFLICT
15:30
Tea Break
15:45
BRINGING THE SESSION TO A CLOSE
17:00
End of Course
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