COURSE
HIGHLIGHTS: |
•
|
Defining
The Characteristics Of Effective Facilitation |
•
|
The
Dynamics Of The Group |
•
|
Planning
And Structuring Facilitation |
•
|
Communication
Skills For Facilitators |
•
|
Managing
Conflict |
•
|
Bringing
The Session To A Close |
METHODOLOGY:
This course will consist of delivery of the concepts of facilitation
by the course leader, followed by short, practical sessions in pairs
or groups. Participants will have the opportunity to practice techniques
and ideas learnt during the course.
WHO
SHOULD ATTEND
The course is suitable for managers and professionals
from all sectors who facilitate groups or teams and who would benefit
from developing their skills to achieve successful team/group outcomes.
COURSE
LEADER
NANCY ONG is a certified trainer by
Pembangunan Sumber Manusia Berhad (PSMB). She holds an MBA from
the University of Strathclyde, United Kingdom, having initially
qualified as a banker from the Chartered Institute of Bankers, United
Kingdom. She is also a qualified teacher of English to Speakers
of Other Languages (TESOL), awarded by Teach International, Australia.
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