Today, more than ever before, organizations are subjected to rapid change and market pressures. To remain competitive and deliver customer success, every individual’s effort needs to be focused on successful business outcomes.
Two key areas combine to manage the human capital in your organization – process and structure on one hand and a competent manager and workforce on the other.
With an effective process and structure to manage performance, and with skilled and understanding managers, team members grow and develop in line with organizational imperatives.
COURSE LEADER
MR. RAIS RAJAN is an experience corporate trainer and management consultant specializing in human resource strategy, performance management, talent management, interpersonal and leadership skills and has more than 15 years of experience in the education, HR and training industry.
Prior to this, he was involved in HR and training, customer service and marketing for an international organization. He has also designed and implemented performance management systems and competency based need analysis for several service and manufacturing companies.
To date he has personally delivered more than 300 training programmes and some of the companies that have benefited from his expertise include IBM Malaysia, Petronas, Selangor Turf Club, Ilham Resort, Bernama News Agency, Maybank, Bumiputra-Commerce Bank, Bank Rakyat, MNI Insurance, MCIS Zurich, AmAssurance Bhd, Telekom Malaysia, DRB-Hicom, Perodua Manufacturing, Tenaga Nasional Bhd, Open University Malaysia, NTV 7, Nestle (M) Bhd, Malaysian Thai Joint Authority, Leong Hup Holdings, Cao Industries, Titan Group, Landmark Properties, Maju Holdings Bhd, Amcor Rentsch Asia, Hanshin Freight International, DNMC International, Jaks Resources Bhd, Masterskill College for Nursing and Health, Infineon Technologies, Pioneer Technology, Australian Embassy, FreeScale Technologies (Motorola), Trengganu Development Management Berhad, Lembaga Minyak Sawit Malaysia, Jabatan Mineral & Geosains Malaysia, Lembaga Getah Malaysia and Jabatan Perhutanan Semenanjung Malaysia, National Tobacco Board, FELDA Palm Oil Industries, Jabatan Perancangan Bandar dan Desa and Lembaga Cocoa.
Rais Rajan, who has a personal mission to improve workplace dynamics, is well known for his practical, dynamic and lively sessions, thus consistently receiving excellent feedback from participants.
In addition he regularly conducts complementary tea talks for various companies and has written articles for the Malaysian Institute of Management E-newsletter.
He holds an MBA (Merit) from University of Bath, UK, a Bachelors Degree with Distinction in Business Administration from RMIT University, Australia and a Diploma in Banking & Finance from Institute Bank-Bank Malaysia.
PROGRAM BENEFITS
• Developing the skills and ability to successfully manage the performance of others
• Addressesing the performance management process from planning through to appraisal or review
• Requisiting inter-personal and intra-personal skills to operate in partnership with the individual
• Building practical skill sets for delivering effective performance within your team
• Generating a positive productive performance partnership and fostering commitment to success through effective communication.
• Learning specific approaches to facilitate employee learning and growth to produce outcome-focused results
• Working with team members to create task and personal goals
WHO WILL BENEFIT
• Managing Directors • Regional Directors • Business Development Managers • HR Managers • Head of Departments • New Managers and all related executives who are responsible for the development of others.
METHODOLOGY
Power point presentations, case study analysis, discussions, role plays, video presentations, group exercises, Q & A session