COURSE HIGHLIGHTS:
MODULE A: TO THE POINT – DETERMINANTS OF PERFORMANCE
MODULE B: THE TOP 20 MANAGERIAL STRATEGIES
MODULE C: IMPORTANT TOOLS FOR STRATEGY EXECUTION
Part 1: Understanding The Tools
Part 2: Testing The Use Of The Tools
MODULE D: APPLICATIONS – EXECUTING THE 20 STRATEGIES
MODULE E: CONSOLIDATION OF THE 20 STRATEGIES

SPECIAL LEARNING METHODOLOGIES
Exciting Modular & Holistic Approach, Psychometrics, Cases, Hands-On Practices,
Coaching & Facilitation, Exercises, Empowerment Techniques, Role Plays,
Notes And Charts With Discussion Backups. Participants Will Also Be Provided With
Direction Roadmap, Analysis Tools (SWOT, PEST, 7S, KKK Work System, etc)

INTRODUCTION

Getting subordinates to really perform these days seem to be an elusive and frustrating affair for many managers, but this is not surprising.

By and large, most managers and executives were never trained on where to get performance, and how to do it. Many have gotten by, by experience through trial and error. That was in the past. Things are different and fast changing today; freezing or reducing headcounts, work overload, inept and indifferent subordinates, and other factors have resulted in traditional managerial skills fast becoming obsolete. New perspectives and strategies are needed.

This training aims to hit the bull’s eye right on target by coming straight to the point for participants to focus on where to source for performance. Then they will be taught the 20 top strategies that had been proven to increase subordinates’ performance, and how to use them (supported by many case studies, exercises and role plays).

Chances are that the manager will not need all the 20 strategies at any one time. In any case, having more options than none at all is certainly comforting!

OBJECTIVES
1. Understanding the sources of performance – The 5 Determinants Of Performance.
2. Using VSR:5P ROADMAP, a simple but total model to provide managerial direction and focus.
3. Discovering the issues in job dissatisfaction and strategies to solve them.
4. Instilling KKK Work System as an effective vehicle to enhance the manager’s focus.
5. Learning the top 20 strategies on how to increase subordinate performance.
6. Gaining numerous techniques on how to execute the top 20 strategies.
7. Being exposed to advance leadership techniques as a by-product.

WHO SHOULD ATTEND
All Managers And Executives Who Are Seeking Proven Top Managerial Strategies And
Techniques To Improve Subordinate Performance And Productivity

LEARN FROM THE BEST

JAMES LOOK   BSc (Hons), MBA (UK)
Master Trainer/Lead Consultant, MULTISKILLS CONSULTING

Some feedback (sample extracts from evaluation forms) from participants about James:

“My skills jumped over 100% … Am much more confident now … James’ seminar - the best I ever attended since 1990  ... James gives me a roadway to follow, supply the knowhow and most importantly the tools to tap my potentials that lie dormant ... Stimulates my enthusiasm that will power up my self confidence to become a winner ... You have practised what you preached ... Your words hit me with great impact ... that is what causes the message to go down deep ... Helpful, responsive and knowledgeable ... Down to earth and touches on the real world ... Very helpful, nice person and very responsive … Real-world issues are highlighted… Able to go direct to the point without wasting valuable time … Best course leader and performer I have ever attended...”

James Look, multi-talented Management Coach, Principal Consultant, Master Trainer (trained participants from 15 countries and coming from almost 300 companies) and Author (4books) in Management, Motivation and Peak/Team Performance - has a total of more than 30 years experience in training and business and management consulting in numerous industries (FMCG, industrial products, trading, services), both locally and internationally.

MORE THAN 30 YEARS OF EXPERIENCE
James has more than 30 years of work experience and has gone through the thick and the thin in management, work performance and managing the human factor. James continues today to go through the thick mazes, bending roads and sometimes straight ones in work and in life with as much enthusiasm as when he first started.

WORK AND BUSINESS BACKGROUND
Having had strong career backgrounds from big multinationals Procter & Gamble, Toray, Upali, Electrolux and two other regional groups, and now leading a consulting company, James had gained many solid years of hands-on experiences in general management, people management and motivating for peak performance.

He had harnessed all such experiences and successfully transformed himself into a coach and specialist trainer. And after more than 16 years as a practising consultant and corporate trainer, he had created, developed and fine-tuned a number of “killer applications” for the benefit of his participants.

One such application is in the area of how to greatly improve work results (sometimes on an immediate basis!) through better effectiveness and efficiencies in planning and execution using his VSR:3P, OISA and KKK Balanced Scorecard Models. Thousands of people of different levels, many of whom are successful senior managers and business owners today have gained from his training methods. James’ philosophy is clear - create value! This is underscored by many of his participants’ positive ratings and comments in their evaluation of his training, such as “excellent, very interesting and of high value”, together with regular and enthusiastic citings of James’ friendly and real-world hands-on approaches.

Among his long list of past and present clients are Shell, Pfizer Global, Panasonic, Celcom, Telekom, SDV Transport, UDA, Selangor State, many banks, Rovski, ScottPaper, SKBros, WarnerLambert,  MIM, SAP Gp, Guthrie Gp, Sg Way Gp, Cement Ind, Philips, Arab-Malaysian Gp, K. Perangsang, Ipmuda, TeleDynamics, Hong Leong-Yamaha, Multi-Purpose Gp, Bata, Sapura Hldgs, EauClaire, Lafarge-MCement, RoadBuilder, Seacera, FrontlineTech, AlliedDomecq, DBKuching, PhilipWain, Ajinomoto, HotelNikko, IT-365, Mutiara-Goodyear, ThongGuan, Radicare, RoadCare, BankNegara, Higashifuji, IJM, UCSI, Mavcap, Bt. Kiara, Convex, Scania, KGNS, Scomi Group and many others in the consumer, industrial, ICT, hotel, trading, MLM, service and property sectors.

A strong believer in multi-skilling, James is also a professional MC and conference panel speaker, and writes speeches for Ministers. James had appeared many times on TV, radio and in major newspapers.