COURSE HIGHLIGHTS:
• Understanding What Operational Risk Management Is All About
• Operational Risk Management Fundamentals
• Measuring Operational Risks
• Grading And Reporting Your Operational Risk
• Knowing The Cornerstones Of Operational Risk Management
• The 4 Drivers Of Operational Risk
• Operational Risk Concerns And Impacts
• Other Inter-Related Risk Groups Or Domains Other Than Operational Risk
• Knowing Operational Risk Mitigants
• Tools To Manage Operational Risks
• Operational Risk Management And Today’s Hype In Corporate Management
• Operational Risk Management…New Or Has Always Been Part Of Mgt’s Concern?
• Focal Operational Risk In Any Organisation Non-Compliance With Regulatory Requirements Is A Major Issue
• Is Operational Risk Management  (ORM) Difficult?
• Your Typical Operational Risk Management Framework Documentation
• Outcome When Your Operational Risk Management Structure Failed
• Issues In Operational Risk Management

PLUS:
• Past Global And Local Examples, War Stories, Lessons Learnt, Group Exercises, Quizzes
• Free distribution of management book titled “Guide to Operational Risks in Organisations” to each participant, written by Dr Josef. Eby. Ruin in the year 2006.

OBJECTIVES

This course aims to rationalise and identify that operational risks do not crop up just by themselves; but because there are inadequate or failed internal processes, systems, people as well as the state of affairs of the internal and external events that influence the organisation’s business and operating environment. Among the many risk areas that were poorly or inadequately managed in business and non-business organisations is operational risk. This has caused many organisational and corporate failures. 

Participants attending this course will learn and achieve the above objectives of identifying and managing operational risks and training in their organisations. They will learn how to measure/quantify the various operational risks in their business, products and services. They will also understand better the drivers of operational risks, which largely centres on people, systems, processes and the operating environment.

METHODOLOGY
Interactive Lectures, discussion, group learning, and brainstorming among groups. Using actual case studies both locally in Malaysia, and from overseas. Tests and quizzes. Discussion on articles and newspaper cuttings on risk management. 

WHO SHOULD ATTEND
Senior Management, Board Members, Managers and Executives who want to understand and increase their Operational Risk Management systems.
Team Leaders, Managers and Senior Managers from
following areas will benefit from this course:
• Strategic Planning / Operations Planning • Corporate Planning
• Corporate Performance • Performance Measurement • Auditing
• Compliance • Fund Management • Financial Planning/Budgeting
• Strategic Analysis • Project Management • Organisational Development
• Policy Development • Enterprise Development
• Total Quality Management • Human Resource Planning
• Risk Management

COURSE LEADER

Dr Joseph Eby Ruin @ Dr Josef Eby Ruin. FCCA; CA, Hon DBA(Mgt Phil).
      
Joseph Eby Ruin graduated in ACCA(UK) in 1976. He became  an Associate Member in 1979, and elevated to Fellow Member in 1984. He  is also a member of The Malaysian Institute of Accountants since  1983.  

Joseph’s executive and managerial career has spanned the past 3 decades.  Throughout these 30 years of career, he had worked in 6 different banks as Branch Manager and later at Head Office. In the 5 non-banking organisations that he joined he held various executive/ managerial capacities, like serving as Head of Internal Audit/Chief Auditor and Secretary to the Board’s Audit Committee.

Before his retirement in April 2007, he was the Chief Risk Officer/Head of Risk Management Division of a large Malaysian commercial bank, where he supervised and managed the 4 risk management departments in the bank namely: Credit Risk Mgt Dept, Operational Risk Mgt Dept, Market/Treasury Risk Mgt Dept, and Systems (IT/IS) Risk Mgt Dept.

Prior to that he was the General Manager and Head of Operational Risk Mgt Dept as well as the Anti-Money Laundering/Counter-Financing of Terrorism Compliance Officer of another large commercial bank.

Joseph has authored 18 management-books todate. A few of which are Enterprise-wide Risk Management Made Easy, Managing Operational Risks in Organisations, Managing Crisis in Organisation, Guide to Effective Management of Business Organisation, Guide to the Management of Anti-Money Laundering and Counter-Financing of Terrorism, Audit Committee….Going Forward Towards Corporate Governance(book published by the Malaysian Institute of Corporate Governance).

CERTIFICATE OF COMPLETION
A Certificate of Completion will be awarded upon successful completion of each course. This serves as evidence of your personal and professional commitment to you career.

COURSE TIMING
Registration: 8.30 am, Course Begins: 9.00 am,Morning Coffee: 10.30 am,
Lunch: 1.00 pm to 2.00 pm,Tea Break: 3:30 pm, Course Ends: 5.00 pm