Equipping participants with Communication Style Survey (CSS) and the INTERVIEWING CHECKLIST, a set of practical tools and a coherent framework within which candidates can be screened for outstanding performance

COURSE HIGHLIGHTS:
• An Introduction To Recruiting
• A Behavioural Approach
• Pinning Down What Is Needed
• Identifying The Ingredients For Success
• Studying The CV
• What To Look For In A CV
• Planning The Interview
• Examining The Five Interview Areas
• Examining Strengths And Weaknesses
• Effective Listening
• Communicating Styles Survey (CSS)

PLUS:
PRACTICAL SESSION ON COMMUNICATION STYLES SURVEY (CSS)
• Participants Will:
- Discover Your Personal Communication Styles with CSS
- Overcome Shortcomings & Barriers with CSS

PRACTICAL SESSION USING THE INTERVIEW CHECKLIST
• Participants Will Be:
- Given A Mock Session Using The Checklist
- Will Be Evaluated On The Performance
- Guided And Corrected Where Necessary

Participants Are Required To Bring A Sample Of Job Description And Job Specification From Your Organisation

OBJECTIVE

Managers are given the task to hire for performance to achieve organizational results, but yet hiring people is something that a lot of them don’t really enjoy and most of them haven’t really been trained to do so. Again, managers do the best they can with the little knowledge and guidance, putting a lot of time into interviewing candidates and making final hiring decisions, but rarely coming out of the whole process feeling confident that they have hired an outstanding performer.

RECRUITING FOR RESULTS THRU’ EFFECTIVE INTERVIEWING SKILLS is a course designed with a very specific goal – to hire people who will come on board and move into the new job to deliver outstanding performance.  The whole hiring process is made more systematic and logical with a clear strategy for the interview.

The exciting part in this course is when the participants are taught to use a set of practical tools and a coherent framework within which candidates can be screened for outstanding performance.  The COMMUNICATION STYLE SURVEY (CSS) and the workshop on “USING AN INTERVIEWING CHECKLIST” would attend to the immediate needs of the manager and the organization.

AFTER ATTENDING THIS COURSE, YOU WILL RETURN TO YOUR JOB…
• Hiring Outstanding Performers To Come Aboard Your Organisation.
• Understanding The Increasingly Important Role Of Interviews Within An Organisation.
• Understanding Future Workforce For Career Stay Ability.
• Gaining The Skills Necessary To Conduct Interviews Effectively.
• Being Aware Of The Strengths And Weaknesses Of Interviews As A Selection Process.
• Using Basic Procedures Before And After An Interview.
• Discovering Your Personal Communication Styles With Communication Style Survey.
• Assessing And Spotting Personality Patterns.
• Overcoming Shortcomings And Barriers With Communication Style Survey.
• Applying The “Assessment Tools” During An Interview.

WHO SHOULD ATTEND
• Managers • HR Manager • Line Managers • Heads of Department
• All involved in recruiting and interviewing candidates from all industries

LEARN FROM THE BEST

RITA KRISHNAN has been involved in the arena of Training and Consultancy for the past 10 years and 17 years in counselling and behaviour modification.  Over the years, the trainer has accumulated vast, hands-on working experiences in various fields and industries, which had actually contributed greatly to making the training sessions very practical, and performance orientated.  

The trainer, who holds a B.A. in Psychology and M.A in Educational Psychology from Australia, assumed the responsibility of a General Manager for Training and Educational Development and has earned an excellent reputation for her work in a variety of endeavours related to human or capital development.  Along with that she is also a qualified trainer who has completed the Trainer’s Certification from Australian National Training Authority (ANTA), Australia.

Rita is also one of the selected trainers to conduct the Train-The-Trainer for PSMB for the certification program organized PSMB.  The Train-The-Trainer program, which is aimed at equipping the current trainers in Malaysia and other countries certified by PSMB as continuous professional development, is an important measure for developing trainers for the trainer’s certification. 

Her others areas of expertise also include the designing and developing training programs for organizations specially tailored meeting organizational needs and goals added with specific assessment models. 

Rita’s experience includes conducting executive competency profiling and training and she has trained for the Asian Leadership Programme for leaders from Cambodia, Laos, Vietnam and Myammar comprising Director General and Assistant Director General.  

The programs conducted by Rita in the arena of training are Recruiting For Results Thru’ Effective Interviewing Skills, Designing A Training Program, Train-the Trainer and Designing and Evaluating Training, Coaching and Mentoring for Trainers.   The exposure and experiences of Rita enhances the quality and delivery of every training conducted making each one of them unique.

CERTIFICATE OF COMPLETION
A Certificate of Completion will be awarded upon successful completion of each course. This serves as evidence of your personal and professional commitment to you career.

COURSE TIMING
Registration: 8.30 am, Course Begins: 9.00 am, Morning Coffee: 10.30 am,
Lunch: 1.00 pm to 2.00 pm, Tea Break: 3:30 pm, Course Ends: 5.00 pm