COURSE HIGHLIGHTS

MODULE 1: COMING TO GRIPS WITH DELEGATION ISSUES
MODULE 2: GET PREPARED WITH EFFECTIVE MANAGEMENT TOOLS
MODULE 3: MAJOR DELEGATION STRATEGIES - TOOL APPLICATIONS
Part 1 : Delegate Accordingly And Proportionately
Part 2 : Delegate Using Motivation Techniques
Part 3 : How To Forecast Delegation Success/Failure
Part 4 : Delegate According To Role Aptitude
Part 5 : Delegate Without Causing Misunderstanding
MODULE 4: LEADERSHIP TECHNIQUES IN DELEGATION
MODULE 5: COMMUNICATION TECHNIQUES FOR EFFECTIVE DELEGATION
MODULE 6: MANAGING SPAN-OF-CONTROL ISSUES

SPECIAL LEARNING METHODOLOGIES

Interesting blend of practical hands-on approaches and close interactions between Course Leader and Participants, psychometrics, cases, how-to exercises, role plays and group dynamics with lecture backups.

Over last the 30 years, Trainer’s methodologies have benefited more than 10000 participants from over 300 companies.

INTRODUCTION

The environment is changing so quickly that managers everywhere are (negatively) affected by the demands for fast and good results, and in fact, getting things done ‘yesterday’.

Truth is, most of these managers have not been able to get things done by yesterday, and the failures to meet quality and timelines are becoming more frequent. This situation not only puts great pressure on the manager, but also jeopardizes his work tenure and prospects in the company. Within this stressed situation, lies a big if not the biggest problem, that of effective delegation.

Effectiveness and efficiency immediately come into question. Those who treat proper delegation as ‘so simple’ and ‘can be ignored’ are at high risk.

This course is specifically designed to equip participants with new high-impact approaches (and workable and well-tested short-cuts) to positively transform their delegation results and thereby greatly improve the quality of life for them and their subordinates.

OBJECTIVES
• Obtaining A Quick Grasp Of Delegation Problems And Understanding Major Ways Of Overcoming Them.
• Developing And Applying New Management Tools For Managing Delegation Effectively.
• Managing Various Subordinate Personalities So As To Exploit Potentials While Delegating.
• Gaining Leadership Techniques To Increase Teamwork And Creating Opportunities For Growth.
• Optimising Resources And Increasing Productivity Using VSR:3P Model.

WHO SHOULD ATTEND
Executives, Managers, General Managers And All Those Who Have Subordinates From All Industries.

LEARN FROM THE BEST

JAMES LOOK   BSc (Hons), MBA (UK)
Master Trainer/Lead Consultant, MULTISKILLS CONSULTING

Some feedback (sample extracts from evaluation forms) from participants about James:

“My skills jumped over 100% … Am much more confident now … James’ seminar - the best I ever attended since 1990  ... James gives me a roadway to follow, supply the knowhow and most importantly the tools to tap my potentials that lie dormant ... Stimulates my enthusiasm that will power up my self confidence to become a winner ... You have practised what you preached ... Your words hit me with great impact ... that is what causes the message to go down deep ... Helpful, responsive and knowledgeable ... Down to earth and touches on the real world ... Very helpful, nice person and very responsive … Real-world issues are highlighted… Able to go direct to the point without wasting valuable time … Best course leader and performer I have ever attended...”

James Look, multi-talented Management Coach, Principal Consultant, Master Trainer (trained participants from 15 countries and coming from almost 300 companies) and Author (4books) in Management, Motivation and Peak/Team Performance - has a total of more than 30 years experience in training and business and management consulting in numerous industries (FMCG, industrial products, trading, services), both locally and internationally.

MORE THAN 30 YEARS OF EXPERIENCE
James has more than 30 years of work experience and has gone through the thick and the thin in management, work performance and managing the human factor. James continues today to go through the thick mazes, bending roads and sometimes straight ones in work and in life with as much enthusiasm as when he first started.

WORK AND BUSINESS BACKGROUND
Having had strong career backgrounds from big multinationals Procter & Gamble, Toray, Upali, Electrolux and two other regional groups, and now leading a consulting company, James had gained many solid years of hands-on experiences in general management, people management and motivating for peak performance.

He had harnessed all such experiences and successfully transformed himself into a coach and specialist trainer. And after more than 16 years as a practising consultant and corporate trainer, he had created, developed and fine-tuned a number of “killer applications” for the benefit of his participants.

One such application is in the area of how to greatly improve work results (sometimes on an immediate basis!) through better effectiveness and efficiencies in planning and execution using his VSR:3P, OISA and KKK Balanced Scorecard Models. Thousands of people of different levels, many of whom are successful senior managers and business owners today have gained from his training methods. James’ philosophy is clear - create value! This is underscored by many of his participants’ positive ratings and comments in their evaluation of his training, such as “excellent, very interesting and of high value”, together with regular and enthusiastic citings of James’ friendly and real-world hands-on approaches.

Among his long list of past and present clients are Shell, Pfizer Global, Panasonic, Celcom, Telekom, SDV Transport, UDA, Selangor State, many banks, Rovski, ScottPaper, SKBros, WarnerLambert,  MIM, SAP Gp, Guthrie Gp, Sg Way Gp, Cement Ind, Philips, Arab-Malaysian Gp, K. Perangsang, Ipmuda, TeleDynamics, Hong Leong-Yamaha, Multi-Purpose Gp, Bata, Sapura Hldgs, EauClaire, Lafarge-MCement, RoadBuilder, Seacera, FrontlineTech, AlliedDomecq, DBKuching, PhilipWain, Ajinomoto, HotelNikko, IT-365, Mutiara-Goodyear, ThongGuan, Radicare, RoadCare, BankNegara, Higashifuji, IJM, UCSI, Mavcap, Bt. Kiara, Convex, Scania, KGNS, Scomi Group and many others in the consumer, industrial, ICT, hotel, trading, MLM, service and property sectors.

A strong believer in multi-skilling, James is also a professional MC and conference panel speaker, and writes speeches for Ministers. James had appeared many times on TV, radio and in major newspapers.

CERTIFICATE OF COMPLETION
A Certificate of Completion will be awarded upon successful completion of each course. This serves as evidence of your personal and professional commitment to you career.

COURSE TIMING
Registration: 8.30 am, Course Begins: 9.00 am, Morning Coffee: 10.30 am,
Lunch: 1.00 pm to 2.00 pm, Tea Break: 3:30 pm, Course Ends: 5.00 pm