COURSE HIGHLIGHTS:
• Understanding What BCP/BCM Is All About
• BCP Fundamentals
• Measuring Or Quantifying BCP
• Contents Of A BCP
• BCP Journey
• The BCP Framework
• Getting Familiar With The Various Forms Of Emergency, Crisis, Or Disaster
• Implementing The 8 Phases Of A BCP Journey
• Crisis  Escalation  Guide & Matrices
• Right, Factual & Timely Communication Is Critical
• Roles Of  Various Parties
• 7 Cs Of BCP:  Critical Elements For Successful BCP Programme
• Key Issues
• Detailed  BCP Outlines And Documentations
- Preparing For A Possible Emergency 
- Disaster Or Crisis Recovery Phase
- Business Recovery Phase 
- Testing The Business Recovery Process
- Training Staff In The Business Recovery Process 
- Keeping Your BCP Up To Date (Manage Change)
• For Your Organisation, What Are At Stake, If You Have No BCP Programme?
• Myths &  Misconceptions  In  BCP

COURSE OBJECTIVE

One of the causes of many organisational and corporate failures was that an operation had failed and business is discontinued or interrupted because of a disaster or crisis. The Sept 11 2001 was a classic example of how a disaster could disrupt operations and business. How does one ensure its business survival? How do we ensure there is operational continuity or ‘business as usual’?

Attending this course will enable one to master the rudiments of a BCM (business continuity management) programme, and how to journey and implement one’s BCM.   BCM programme is more than just addressing systems and technology failures or disruptions which normally is mitigated by looking at one’s DRP (disaster recovery procedures). Indeed DRP is also part of BCM as a whole, where the whole organisation’s activities, systems, processes, operations and businesses are addressed. 

As mandated by many regulators, BCP/BCM management is also becoming today’s global best practice as well as essential management programmes, that critical industries and sectors are obligated to fulfill and have in place. Not only will BCM ensure survival and enhancing shareholders’ values, it also supports the board and management’s programme for its corporate governance, plus of course business resilience.

Participants attending this course will learn and achieve the above objectives of BCM and training.

WHO SHOULD ATTEND
• All Company Executive/Staff, Including Senior Management And Board-Members • BCM Managers
• Safety / Security / Health Managers • Compliance Officers / Managers
• BCM/Crisis/Disaster Management Practitioners, Or Those Involved In Crisis/BCM/Disaster Design And Implementation
• Lecturers / Academicians • Front-Line Staff, Supervisors, And Officers / Managers from:
Manufacturing Companies, Service Industry Companies, Government Agencies, Government Departments, Statutory Bodies, Utility Companies Like Water And Electricity Suppliers, Telecommunications, Oil And Gas Industries, Natural Resources Management Like Forestry And Logging, Mining And Mineral Resources, Transport And Shipping, Bulk And Facility Management Like Ports, Harbours, Airports, Warehousing, Bunkering, Off Shore Suppliers, Plantations And Estate Management, Banking And Financial Institutions, Insurances & Non-Profit Organisations.

METHODOLOGY
Interactive Lectures, Group Learning, Group Discussions, Brainstorming Among Groups. Using Practical Cases & Group Exercises. Discussion On Articles And Newspaper Cuttings On BCM.

LEARN FROM THE BEST

Dr Joseph  Eby Ruin @ Dr Josef Eby Ruin.
FCCA; CA,   Hon DBA (Mgt Phil).

Dr J. E. Ruin is very knowledgeable and specialized personnel in BCP/BCM especially managing crisis/disaster and disaster recovery procedure.

Dr J. E. Ruin has also written a crisis management book titled ‘Managing Crisis in organizations, 2nd edition 2008’. 

He is the Principal and Proprietor of RiskFirst Consultancy & Training Services.  Prior to this, he was the Chief Risk Officer of a large Malaysian bank’s  Risk Management Division, where he supervised and managed  the 4 risk management departments in that  bank  namely: Credit Risk Mgt Dept, Operational Risk Mgt Dept (undertaking also BCP programmes) , Market/Treasury Risk Mgt Dept, and Systems (IT/IS) Risk Mgt Dept.  He was also a member of the BCP Steering Committee for that bank.

Dr J E Ruin’s involvement in corporate BCM initiatives/programmes:
Prior to that he was also the General Manager and Head of Operational Risk Mgt Dept as well as the BCP/BCM Co-ordinator for another organisation. He was responsible to lead a team to formulate, design and implement from scratch the BCP/BCM programme and documentations for organisation.
 
Dr J E Ruin’s executive and managerial career has spanned the past 3 decades.  Throughout these 30 years of career, he had worked in 6 different banks as Branch Manager and later at Head Office. In the 5 non-banking organisations that he joined he held various executive/ managerial capacities, like serving as Head of Internal Audit/Chief Auditor and Secretary to the Board’s Audit Committee.

He is a regular speaker/facilitator/panel chairman for public and in-house forums / workshops and conferences locally and abroad. To date he has accepted invitations to deliver his papers in Kuala Lumpur, Thailand, Melbourne Australia, Fontainbleu Paris France, Shanghai China, Sydney Australia, Bangkok Thailand, Mumbai India, Kursk Russia, Singapore, Phnom Phen Cambodia, Orlando Florida, Hong Kong, Mauritius, Beijing China, Manila Philippines, Seoul Korea and Jakarta Indonesia.  

Dr J E Ruin has authored 18 management-books to-date focusing mainly on audit, banking/finance, corporate governance, controls, people and customer services, and risk management.

Dr J E Ruin was elected the Regional Director of Professional Risk Managers International Association, PRMIA, KL Malaysia Chapter in November 2007.

CERTIFICATE OF COMPLETION
A Certificate of Completion will be awarded upon successful completion of each course. This serves as evidence of your personal and professional commitment to you career.

COURSE TIMING
Registration: 8.30 am, Course Begins: 9.00 am, Morning Coffee: 10.30 am,
Lunch: 1.00 pm to 2.00 pm, Tea Break: 3:30 pm, Course Ends: 5.00 pm