Day 1 - Wednesday, 27th August 2008

PREREQUISITES
• Business Foundations
• Data Analysis And Interpretation
• Micro-Economics
• Legal Environment Of Business
• Role Of Human Resources In Organizations

THE CONTEXT OF MANAGING HUMAN RESOURCES
• Individual Differences
• Perception
• Employment Law
• Labour Relations
• Economics Of Discrimination, Markets And Wages

HUMAN RESOURCE PLANNING
• Strategic Labour Choices
• Forecasting The Demand For Labour
• Internal Labour Supply
• External Labour Supply

ATTRACTING AND RETAINING HUMAN RESOURCES
• Recruiting Strategies
• Internal Recruitment
• External Recruitment
• Applicant Versus Organizational Perspective On Recruitment
• Selection Tools
• Making Selection Decisions
• Impact Of Strategic Focus On The Importance Of Training
• Approaches To Training
• Assessing Training Effectiveness
• Discipline And Termination

MOTIVATING HUMAN RESOURCES
• Role Of Performance Appraisal
• Criteria Of Good Appraisal Systems
• Methods Of Performance Appraisal
• Appraisal Effects
• Intrinsic Rewards
• Major Motivation Approaches
• Job Design For Intrinsic Motivation
• Matching Individual And Job Characteristics
• Compensation-Related Laws
• Base Pay, Incentive Pay And Benefits And Services


Day 2 - Thursday, 28th August 2008

QUALITY OF WORK LIFE
• Health And Safety Regulations
• Stress, Health, Financial Performance
• Managing Health And Safety Issues Proactively

GROUP AND INTER-GROUP DYNAMICS
• Group Dynamics
• Intra- And Inter-Group Conflict
• Conflict Resolution

CULTURE, LEADERSHIP, POWER AND POLITICS
• Global And Local Cultures And Their Effective Management
• Individual And Organizational Ethics
• Supervision And Top Management Leadership
• Bases Of Power

THE VALUE OF HUMAN RESOURCES
• Measuring The Value Of Human Resources
• Human Resource Assets That Are Included In The Financial Statement
• Human Resource Assets That Are Excluded From The Accounting Financial Statements